General Questions
Pricing & Subscription Plans
Is KIRI Engine Free?
What are the Differences Between the Basic Plan and KIRI Engine Pro?
How Can I Purchase KIRI Engine Pro?
What are the Subscription Options?
If I Cancel My Subscription, Will My Pro Membership Disappear?
How Can I Switch Between Monthly/Annual Plans?
How Can I Cancel My Subscription?
If I Subscribed on Apple/Google, Can I Use My Pro Account on KIRI Engine Web?
3D Scan Creation & Capturing
How to Capture with Photo Scan
When Capturing with Photo Scan, Does the Entire Object Need to be Framed in Each Photo?
How Long Does it Typically Take for KIRI Engine Servers to Process My Scan?
The Model Surface of My Object with Black Areas Have Holes/Appear Incomplete
What is Auto Object Masking?
How Can I Scan the Bottom of Objects?
Is it Possible to Delete Certain Photos (e.g. A Blurry Picture) From a Project Before Uploading?
Can I Run the Algorithm Locally on My PC to Avoid Queue Times?
Can I Use a Drone to 3D Scan with KIRI Engine?
How to Capture with Featureless Object Scan
How to Capture with 3DGS
How to Use LiDAR Object Capture
How to Use LiDAR Room Scan
How to Use LiDAR Scene Scan
Exporting & Sharing
How Can I Download My Projects?
What Kind of File Formats Can KIRI Engine Export?
Can I Export a Point Cloud of My 3D Model?
Do I Get the Textures with the Model when I Download the File?
Why Can't I Properly View 3DGS Files in 3D Editing Software?
How Can I Embbed the 3D Viewer and Model to My Own Website?
How Can I Export My 3DGS Files as .OBJ?